Shipping policy

Shipping Policy - Wagi Souq

Last updated: November 7, 2026

Thank you for shopping with Wagi Souq. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders placed before 8 PM are processed on the same day. You will receive a confirmation on WhatsApp / SMS as soon as your order ships.

Shipping Methods & Delivery Times

We deliver all over Saudi Arabia.

Delivery Time: Your order will be delivered within 1 to 2 working days.

Delivery times are estimates and begin once your order ships.

Shipping Costs

Delivery is 100% FREE for all orders across Saudi Arabia.

There are no hidden charges. What you see at checkout is what you pay.

Order Tracking

Once your order ships, we will send you a tracking number and link on WhatsApp / SMS. Please note tracking information may take some time to update after you receive it.

Shipping Destinations

We currently ship to Saudi Arabia only.

Address Accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, contact us and we will help you solve it as soon as possible.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it is in transit we are unable to modify it.

Questions?

Contact our team at wagi7863@gmail.com or use the contact details in our contact information policy.